Available Position

Service Coordinator (Clinical)

About the role

Keep complex clinical services moving — and make every detail count

As Service Coordinator (Clinical), you will provide the operational coordination that keeps our clinical services safe, organised and moving forward. By bringing together client communication, site readiness, approvals, service information and follow-up actions, you will give clinical leaders the space to focus on quality, governance and patient care.

KPI:Health is a CQC-registered healthcare organisation that runs its own clinical services as well as delivering services in partnership with NHS and independent-sector clients. A key part of this role will be coordinating our own regulated services, alongside supporting client-led service delivery. You will work closely with our Head of Service, Medical Director, Clinical Leads, Lead Clinical Nurse and colleagues across Recruitment, Workforce Compliance, Finance and Sales. You will also build trusted working relationships with clients, site contacts and NHS managers.

As our delivery portfolio and mobilisation activity continue to develop, we need a dedicated coordinator who can hold the operational detail across multiple workstreams. This is an opportunity to shape reliable ways of working, strengthen client confidence and keep delivery evidence accurate, current and ready to support billing, audit and regulatory assurance.

Key details

  • Hybrid, Milton Keynes Head Office, with site visits as required
  • Full-time, permanent
  • £36,000–£42,000 per annum + bonus

How you’ll have impact in this role

  • Coordinate KPI:Health’s CQC-regulated services and those delivered with NHS and independent-sector partners
  • Keep services on track, from mobilisation and site readiness to rotas, approvals and actions
  • Maintain clear dashboards, records and evidence for operational, audit and regulatory assurance
  • Build strong relationships, resolve issues quickly and escalate concerns when needed
  • Bring healthcare operations or patient services experience, strong organisation and an understanding of CQC, governance and confidentiality
  • Work flexibly across home, our Milton Keynes office and clinical sites, joining a shared on-call service if required

In return

  • The support, tools and access you need to do your best work
  • The freedom to use your judgement and take ownership of your responsibilities
  • Broad exposure across the organisation and the chance to contribute to meaningful delivery priorities
  • Seeing how your coordination improves outcomes for clients, patients and service users
  • Career growth through clear pathways, Learning & Development, Leadership Development and coaching

How we work

At KPI:Health, we care deeply, work as one team, solve problems, act with purpose and are always learning. These values guide how we deliver high-quality care and outcomes for patients and service users every day.

Inclusive recruitment

We’re committed to building an inclusive workplace where everyone feels valued and supported. We welcome applicants from all backgrounds and experiences.

If you require reasonable adjustments during the recruitment process, please let us know, and we will consider these and do our best to support you.

Ready to become the trusted coordinator at the heart of our growing clinical services? Apply now or get in touch with Alex for a confidential chat.

Apply now via Email
To apply, or find out more, please contact:
Alex Grant
alex.grant@kpi-health.co.uk

Apply now

To apply, please contact Alex
Alex Grant
HR & Operations Business Partner
alex.grant@kpi-health.co.uk
01908 915580