Governance & Quality Assurance

Our clinical governance framework is designed to consistently uphold and elevate the highest standards of patient care.
We work closely with our clients and partners to monitor patient outcomes and experiences. At the heart of our operations is our dedication to cultivating a culture that embodies the highest standards of integrity, accountability, and patient-focused care.
Dr James Harrison
Non Executive Director – Quality Assurance & Patient Outcomes
James Harrison is an Emergency Medicine Consultant and has worked in the NHS for 17 years with a record of leading clinical, operational and governance improvements at a specialty and Trust level. He is currently an Associate Medical Director in London.
A message from our Medical Director

KPI:Health is a market leader in the provision of high-quality and safe in-source solutions to the NHS. We understand that when NHS Trusts choose to in-source, the quality and stability of the clinical team are the key determinants of success.
When you partner with KPI:Health, you can expect a highly skilled and consistent team led by consultants who hold substantive roles within the NHS.
Our operational team members have both clinical and leadership backgrounds within the NHS, and they understand the importance of providing accurate activity metrics to ensure your project is delivering to the intended specifications and the clinical decision-making is generating the expected patient outcomes.
We are confident that our comprehensive governance and risk management structure puts the patient at the centre of everything we do and enables KPI:Health to work in partnership with our clients to drive improvement in the quality and safety of the services we provide.

To ensure that your project is aligned to the latest NICE and GIRFT best practice standards, we are supported by a team of clinical experts who will assist in project setup and provide clinical oversight for the duration of the activity.

Statistics
Explore our data statistics and discover why you should choose KPI:Health as your strategic insourcing partner.