KPI:Leadership Team

Non Executive Director – Quality Assurance & Patient Outcomes

Dr James Harrison

Non Executive Director – Quality Assurance & Patient Outcomes

James Harrison is an Emergency Medicine Consultant and has worked in the NHS for 17 years with a record of leading clinical, operational and governance improvements at a specialty and Trust level. He is currently an Associate Medical Director in London.

James strongly believes that as clinicians we must become empowered stewards of the resource allocated to improve the health outcomes of our population. This means a commitment to improving the outcomes that matter to patients, delivering efficiency in clinical pathways and ensuring equality of access for all.

Clinical Director OMFs - kpi

Mr Steve Liggins

Clinical Director OMFs

Mr Liggins is the Clinical Director for KPI:Health OMFS . He holds an honours degree in Biochemistry and is a Consultant surgeon with over 35 years of experience as a clinician and clinical lead.

He began his career at the Royal Navy in 1984 achieving the rank of Surgeon.

Commander before retiring from the Royal Navy to take up a Senior Consultant post at the Queen Elizabeth hospital University of Birmingham. Since leaving military service he has worked as a visiting Consultant Surgeon at both private and NHS hospitals in the UK and abroad. He is a surgical trainer for surgeons in training.

Mr Liggins has always had an entrepreneurial spirit and this led him to start his own independent surgical and cosmetic practice in 1997 where he specialised in facial plastic surgery and hair restoration. He continues to be actively involved in this endeavour.

KPI Health - Member 1

Dr Konstantinos Karavidas

Clinical Director of Surgery

Kostas is a Head and Neck-Maxillofacial/Robotic Surgeon with a subspecialty interest in Facial Plastic Reconstruction as well as in Minimally Invasive Surgery for Obstructive Salivary Gland Disease. He is a Core Member of the Head and Neck Multidisciplinary Meeting for Bedfordshire and East and North Herts Trusts.

He has been appointed as the Clinical Effectiveness Lead for Oral and Maxillofacial Surgery and Orthodontics at East and North Herts Trust at the beginning of the Covid pandemic.
His passion is to deliver the best outcome for patients by Getting It Right The First Time(GIRFT) and maximise the effectiveness of any clinical setting.

Since partnering with KPI:Health, Kostas has led the delivery and team building across multiple OMFS services, acting as both an ambassador for our clinical teams and subject matter expert.

Internal Team

Managing Director - kpi

Matt Heslam

Managing Director

With 15 years recruitment experience throughout the leadership and healthcare markets, Matt has worked diligently in building process and resourcing functionality which is now the basis of KPI:Health.

A firm believer in service before sales Matt is leading our team across clinical insource.

Client Partnership Director - kpi

Gary Sheridan

Client Partnership Director

Gary has led recruitment teams across NHS frameworks for over 12 years.

Offering “service first” solutions, Gary offers our clients insight across NHS strategy incorporating service needs before delivering truly bespoke in source solutions.

Business Intelligence Analyst - kpi

Matt Duffin

Business Intelligence Analyst
Matt offers 5 years of talent and acquisition exposure and has worked with KPI:Health to deliver our first phase of clinical partnerships.

Matt is process orientated, always focused upon detail and will take the time to develop required insights for future projects.

Client Partnership Manager - kpi

Adam Heslam

Client Partnership Manager

Adam has led Healthcare recruitment teams while delivering solutions to NHS trusts for over 15 years. Most recently working as a leader within the Ophthalmology space.

Adam has an extensive network of specialist Consultants who are able to both develop and deliver clinical or theatre services across most sub specialties. With a keen eye on detail, our clients can be assured of effective service planning and delivery.


Derek Nunn

Client Partnership Manager – Specialist Medicine & one-stop clinic expert
Derek is an industry leader with exposure across both physician and nursing sectors, offering our clients access to an immediate network of industry specialists. Derek is building services with precise modelling while partnering with NHS Clinical leaders to ensure pathway accuracy is maintained.
Service Coordinator - kpi

Jennifer Francis

Service Coordinator

Jennifer joined KPI:Health with existing healthcare experience. Since joining the team Jennifer has built her knowledge of pathway and service delivery and has grown to support KPI:Health service delivery nationally.

Operations Manager - kpi

Mark Knapp

Operations Manager

Mark enjoyed a successful career in logistics and wholesale industries before merging his operational and process skill set within our Healthcare culture. Mark leads our operational teams with involvement across our core internal pillars.

Business and Payroll Support Officer - kpi

Tiffany Tait

Business and Payroll Support Officer

Tiffany joined the company with a background in commercial administration and support. Tiffany has been involved in the design and delivery of payroll and contractual delivery for all clinical experts related to KPI:Health.

Head of Community Services- kpi

Lisa Foster

Head of Community Services

Lisa worked at senior level within social care recruitment before building her own business. KPI:Health is delivering bespoke solutions across the community and primary care sectors.

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